Marine Serre

Returns

You can return the item you purchased within 14 days from when the order arrived to you to get a full refund or exchange. If you wish to return, please follow the below instructions:

  • For EU returns please click here
  • For UK returns please click here
  • For International returns please click here

Returning your online purchase: • Items must be returned unused in perfect condition and in their original packaging. • Make sure to return the item in such a way that the original packaging will remain undamaged.

If you need any further explanation, please email us at onlinestore@marineserre.com

Any package returned after the prescribed timeframe will be refused and returned to the sender. The costs and risks pertaining to the return of Product(s) are borne by the sender.

MARINE SERRE cannot be held responsible if the parcel is lost, stolen or damaged.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, then your refund will be processed and you will automatically receive your refund receipt via email. The full refund will be applied to your credit card or original method of payment within 2-5 business days.